Backstage Boutique Spa Hotel | Sensory Spa & Michelin Star

Backstage Boutique Spa & Lifestyle Hotel Zermatt Exterior photo

Key details

About the Hotel

Hofmattstrasse 4, Zermatt, 3920

Walking distance to Gornergrat railway and Sunnega railway

Perfect

9.2

9.6

/10

4.5

4.4

Loved by Backstage Boutique Spa & Lifestyle Hotel guests

Fine decoration

Cute staff

Cozy bed

Spa facilities

"The room was unlike any I had stayed in before and really added to the overall experience of the trip."

Iuliia from Switzerland

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"And the spa - themed on the seven days of creation - was miraculous unto itself."

fllglobetrotter from United States

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"We love the breakfast and the spa. The spa is very interestingly designed and it's free for the guests."

sharon ka suet

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Backstage Boutique Spa Hotel is a 4-star Zermatt hotel featuring a unique blend of urban chic and sensory experiences. The hotel includes amenities such as a cinema, ski rental, and a spa area with various treatment options.

Amenities

Rooms at Backstage Boutique Spa Hotel include private balconies, CD and DVD players, and minibars. Designed by Heinz Julen, the deluxe rooms feature free-standing baths with panoramic valley views, while cube lofts offer self-contained areas with bunk beds accessible by a ladder.

Dining

Dining options include After Seven by Ivo Adam, awarded 1 Michelin star, and a half board offer with meals prepared by the awarded chef. The café serves hot drinks and homemade cakes, alongside the four-to-seven course 'Surprise Menu'.

Leisure

Leisure facilities at the hotel include a spa area with a hot tub, sauna, steam bath, and a relaxation room equipped with water beds. Guests can also enjoy the in-house cinema, which features films ranging from Hollywood releases to local mountain documentaries.

Transportation

Located within a 5-minute walk from Zermatt, the hotel provides easy access to the Gornergrat railway and Sunnegga railway for skiing activities. Nearby transport options include Vispa and Bahnhof bus stops, as well as multiple cablecar services.

“The Backstage Boutique Spa Hotel strikes me as more than just a place to stay in Zermatt; its artistic design and unique spa concept, themed around the seven days of creation, set it apart. While its location near the train station is convenient, the real draw seems to be the immersive wellness experience and Michelin-starred dining, making it a memorable choice for those seeking both relaxation and culinary excellence.”

Sophia TurnerEditorial Director at Spahotels

Location: Perfect

9.7/10Review score

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Highlights from guests

Spa & LeisureUnique Relaxation

Themed spa offers distinct sauna experiences. Large hot tub and floatation pools are miraculous after skiing.

Isabelle from France

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DiningBreakfast Abundance

Breakfast includes fresh, local products, with a good variety of choices. Freshly squeezed OJ and great presentations.

Rajesh from India

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Room FeaturesMatterhorn Views

Rooms have spacious balconies facing the Matterhorn. Some rooms include a free-standing bath also with Matterhorn view.

Kenji from Japan

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BedroomCozy Retreat

The bed was very comfortable with soft sheets. Rooms are stylishly decorated with handmade furniture.

Anastasia from Russia

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Choose your room type

Backstage Boutique Spa & Lifestyle Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Double Room Matterhorn View
2 persons
27 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Cube-Loft
2 persons
42 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Cozy Art Double Room
2 persons
22 sq. feet
1 King-size bed
Air conditioning
Balcony
room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

September 2026 - September 2027

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Check-in/ Check-out

Facilities

Backstage Boutique Spa & Lifestyle Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.2/10Review score

General

No smoking on site
Free Wi-Fi in public areas
Safe deposit box
VIP check-in/ -out
Concierge desk
Pets allowed
Security
Luggage storage
Locker room
Ski storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Ski school
Hiking
Cycling
Tennis court

Guest Parking

No parking available.

Services

Paid airport shuttle
Pet amenities available
Housekeeping
Ski equipment hire
Laundry
Ski pass vendor
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities

Children

Cots

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach umbrellas
Sun loungers
Night club
Entertainment
Sun terrace
Garden area
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Back massage
Full body massage
Foot massage

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
CD player
AM/FM alarm clock

Room decor

Parquet floor

Dining Onsite

At Backstage Boutique Spa Hotel, guests are invited to indulge in exquisite dining experiences that blend innovative culinary artistry with inviting atmospheres. The hotel boasts two distinct venues, each offering a unique take on dinner, alongside a complimentary continental breakfast that sets the tone for a delightful stay.

Backstage Boutique Spa & Lifestyle Hotel Zermatt Restaurant photo

After Seven by Florian Neubauer

Contemporary fine dining

Ambiance

Elegant and intimate setting perfect for special occasions

Key Offerings

Featuring a creative chef's tasting menu crafted by the acclaimed Florian Neubauer, showcasing seasonal ingredients and artistic presentations.

Reservation

Recommended

Tuesday to Saturday, 19:30 - 21:00

Diner's Club

Casual, relaxed dining

Ambiance

Cozy and inviting, with a warm atmosphere perfect for social gatherings

Key Offerings

An extensive, diverse menu inviting guests to explore delightful flavors, accompanied by a complimentary continental breakfast and artisan coffee.

Reservation

Recommended

Tuesday to Saturday, 19:30 - 22:00

Location

Hofmattstrasse 4, Zermatt, 3920

Explore Zermatt

Matterhorn Museum

5 minutes' walk

Museum showcasing Zermatt's history, culture, and mountaineering past. A must-visit for history enthusiasts.

Kapelle Winkelmatten

15 minutes' walk

Charming chapel with stunning architecture, offering a peaceful atmosphere and beautiful mountain views.

Gorner Gorge

20 minutes' walk

Spectacular natural gorge with breathtaking views, featuring hiking trails and unique rock formations.

Forest Fun-Park Zermatt

16 minutes' walk

Adventure park with zip lines and obstacle courses ideal for families and thrill-seekers alike.

Hiking Trails

15 minutes' walk

Extensive network of scenic trails suitable for all levels, featuring stunning vistas of the Matterhorn.

Yoga Sessions

10 minutes driving

Relaxing yoga classes available in nearby studios, perfect for wellness and rejuvenation after a day outdoors.

Skiing at Sunnegga

30 minutes' walk

Thrill-seeking winter sports at Sunnegga, offering diverse slopes for skiers and snowboarders of all levels.

Walliserkanne

2 minutes' walk

Cozy restaurant offering traditional Swiss cuisine. Try their raclette and fondue for authentic flavors.

Pizzeria Ristorante Molino

2 minutes' walk

Casual Italian dining with a warm ambiance, famous for its wood-fired pizzas and hearty pasta dishes.

Ristorante Vieux-Valais da Nico

2 minutes' walk

Charming restaurant serving local specialties with a focus on farm-to-table ingredients and seasonal menus.

Manud Café/Bar

1 minute' walk

Lively café and bar known for its cocktails and live music events, creating a perfect nightlife atmosphere.

Zermatt Ski & Snowboard School

5 minutes' walk

Offers family-friendly ski lessons and snowboarding courses. Great for all ages to learn in a fun environment.

Getting around

City Centre
Zermatt 3 min · 700 ft
Airports
Sion (SIR) 116 min · 47.8 mi
Agno (LUG) 243 min · 100.5 mi
Train
Zermatt railway station 4 min · 1000 ft
Train 2 min · 400 ft
Bus
Bus stop 18 min · 7.3 mi

Access exclusive early booking discounts.

Choose your spa escape today!

Check Rates

Property information and rules

Check-in

from 15:00-22:30

Check-out

from 07:00-11:00

Guest Parking

No parking available.

Internet

Wireless internet is available in public areas for free.

Breakfast

You can start your day with a full breakfast, which costs CHF 25.0 per person.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Italian, Portuguese

Year renovated:

2011

Number of rooms:

Reviews and Ratings

Reviews from guests about their experience.

Review summary

Based on recent reviews

The Backstage Boutique Spa Hotel enjoys a great location close to the train station, making it easy to reach. The design is often praised, particularly the cozy and spacious rooms; many offer awesome Matterhorn views from the balcony, and the Sky & Stars Suite features a stunning glass roof. The spa area receives high marks as excellent for relaxing, while the breakfast offers a good variety; a minor point some guests mention is that creativity sometimes takes precedence over comfort, with some technical issues reported.

Review score

Based on 345 verified reviews

8.9 /10

Great

92 %

Recommend

Location

9.7/10

Staff

9.7/10

Free Wi-Fi

8.2/10

Value for money

8.4/10

Pros

Central location

Helpful staff

Outstanding breakfast

Cons

Dated spa

Overpriced hotel

Leo from Germany

Single

Deluxe Double Room Matterhorn View

4 nights in December 2025

Reviewed: February 03, 2026

9/10

EXCELLENT stay!!!

central location relaxing spa

I found the location very central. The breakfast provided an EXCELLENT range. The staff were very helpful , giving us information about the ski resort and dining spots. I recommend the spa. It was very relaxing.

0 Helpful

Graham from United Kingdom

Single

Cube-Loft

3 nights in November 2025

Reviewed: January 02, 2026

6/10

complex lighting constant thumping

the room's design seemed to prioritize aesthetics over practicality. the lighting system was overly complex (i spent a frustrating amount of time trying to figure it out each night). also, the noise from the nearby club was a problem. the music continued late into the night, disturbing my sleep despite being on an upper floor. it was tough to relax properly with that constant thumping.

0 Helpful

Robert from United States

Couple

Deluxe Double Room Matterhorn View

5 nights in October 2025

Reviewed: November 16, 2025

7/10

Generally ok stay

wide variety fresh options attentive staff dog-friendly hotel annoying entrance elevator entrance difficult lighting room lighting small tvs

The breakfast had a wide variety of fresh options. It suited every taste. The staff was attentive. The hotel is dog-friendly, easier to travel with our furry companion.

i found the elevator entrance annoying. the lighting in the room was also annoying to operate. TVs were too small.

0 Helpful

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FAQs

About Backstage Boutique Spa & Lifestyle Hotel

Which landmarks are closest to the Backstage Boutique Spa & Lifestyle Hotel?

Guests of the Backstage Boutique Spa & Lifestyle Hotel can visit Photopoint Kirchbrucke bridge (approximately <strong>5 minutes on foot</strong> from the accommodation), or Parish Church of St. Mauritius placed 10 minutes' walk away.

Should we expect an airport shuttle to bring us to Backstage Boutique Spa & Lifestyle Hotel?

Bus shuttle is one of the services offered by Backstage Boutique Spa & Lifestyle Hotel. Please inform the hotel staff about your estimated arrival time.

Can we park our car at the hotel?

Guests of the hotel can take advantage of parking.

At what time can I check-out at the 4-star Backstage Boutique Spa & Lifestyle Hotel?

You can check out of the 4-star Backstage Boutique Spa & Lifestyle Hotel from 07:00 till 11:00.

What payment methods are available in the 4-star Backstage Boutique Spa & Lifestyle Hotel?

At the 4-star Backstage Boutique Spa & Lifestyle Hotel, guests can pay using Visa, Mastercard, and American Express as well as other payment methods.

What room types does the hotel comprise?

The hotel offers such room types as Queen Suite, Cosy Queen Room, and Deluxe Queen Room.

Is there free internet in the 4-star Backstage Boutique Spa & Lifestyle Hotel?

Yes, at the 4-star Backstage Boutique Spa & Lifestyle Hotel Wi-Fi is provided for free.

Does the staff at the Backstage Boutique Spa & Lifestyle Hotel speak any foreign languages?

Yes, the staff of the Backstage Boutique Spa & Lifestyle Hotel can help you in German, Italian, Spanish, English, and Portuguese.

Does the hotel offer rental services?

Guests will be able to rent cars directly from the hotel.

Which facilities are provided in the 4-star Backstage Boutique Spa & Lifestyle Hotel?

Top locations of the 4-star Backstage Boutique Spa & Lifestyle Hotel include a restaurant and a storage room, whereas guests' safety will be ensured with a safe deposit box.

Is swimming pool available at the Backstage Boutique Spa & Lifestyle Hotel?

Yes, the Backstage Boutique Spa & Lifestyle Hotel features a heated swimming pool.